1. Overview & Commitment

At Fawohodie Retreat Ministry, we are committed to safeguarding the privacy, personal data, and confidentiality of our community members, retreat attendees, donors, and online visitors. This Privacy Policy details how we collect, handle, protect, and use your personal information when you visit our website, register for retreats, submit prayer requests, or make online contributions.

2. Information We Collect

We may collect information you provide directly through our digital forms and services:

• Personal Contact Information: Full name, email address, telephone number, residential address, emergency contact details, and date of birth.
• Event Registration Data: Preferred room assignment, flight arrival/departure schedules, transportation requirements, T-shirt sizing, and dietary/medical considerations for retreat logistics.
• Prayer Requests: Personal prayer requests, prayer topics, and message details submitted to our pastoral team.
• Donation & Financial Data: Offering types, pledge commitments, and transaction references. Note: Payment card details (credit/debit numbers, CVV) are encrypted and processed securely directly through our PCI-DSS certified payment gateway (Stripe) and are never stored on our servers.

3. How We Use Your Information

The information collected is used exclusively for legitimate ministry purposes, including:

• Processing retreat registrations, room allocations, and airport shuttle logistics.
• Sending event reminders, confirmation notifications, and check-in QR codes via email or SMS.
• Ministering to personal prayer requests and inquiries.
• Managing online contributions, issuing donor receipts, and fulfilling pledge records.
• Protecting our website infrastructure against automated spam, scraping, and abusive traffic.

4. Third-Party Service Providers

We do not sell, rent, or trade your personal information. We work only with trusted, secure third-party service providers necessary for ministry operations:

• Stripe: For secure, tokenized credit and debit card processing (Stripe Privacy Policy).
• ClickSend SMS: For automated verification codes, schedule updates, and emergency notifications.
• Email Delivery Infrastructure: For transactional receipts, registration packets, and prayer confirmations.

5. Data Security & Storage

We implement industry-standard security measures including SSL/TLS encryption (HTTPS), database encryption, Content Security Policies (CSP), and automated anti-bot protections to prevent unauthorized access, alteration, or disclosure of your data.

6. Your Rights & Data Choices

You have the right to access, update, correct, or request the deletion of your registration and contact records at any time. You may also opt out of promotional communications and non-essential SMS updates by contacting our administrative team.